Talk is cheap. Our clients can tell you much better than we can, how and why Waterfront Yacht Brokerage has benefited them.
“I was fortunate to have been introduced to Mike Ancona at Waterfront Yacht Brokerage in the summer of 2015. I asked Mike to assist me in two transactions – selling my current Riviera 38 Open Flybridge and replacing it with a Bahama 224 Blackjack. With regards to the sale, Mike did a tremendous job of preparing the Riviera for sale – everything from mechanical issues to cleaning to marketing. After a relatively short period he identified a buyer, negotiated the transaction, completed the deal and assisted in getting the Riviera shipped to Southern CA from Jupiter, FL – really smooth process.
Mike also assisted my family and I in selecting a more suitable replacement boat. He took us on a test drive of the aforementioned Blackjack and we immediately knew it was the right new boat for us. He did a thorough search for a used craft but ultimately with the inventory so low we elected to go the new boat route. He identified the dealer, helped us with motor, color, electronics, upgrades, etc. Mike ensured delivery, test drives, and went through the operations in detail with me. He also coordinated registration and custom cover fabrication.
In the more than a year since delivery Mike has been consistently available for further instruction, modest repairs and calls/texts to answer questions. In preparation for Hurricane Matthew he made sure we had secured the boat properly and in fact came over to my home while his wife was getting ready to depart the maternity ward after giving birth to his first child the day before! Completely beyond the call of normal duty but that’s Mike, he’s totally dedicated to his customers and their boats. I highly recommend Mike and Waterfront Yacht Brokerage for both the sell and buy side of the boating business and plan to continue to be a customer in the years to come”Scott Rocklage
"The Waterfront team didn't disappear. Four months into owning my new boat, Joe Kelly still assists me as needed. Twice he has flown to the Bahamas to oversee work. This is my 11th boat, so I have plenty of experience in how things are typically done. The Waterfront companies have earned a repeat customer."Carlos Gavidia
"I recently decided to sell my boat, a decision we all come to one day or another. I reached out to an old friend who owns Waterfront Properties, Rob Thomson, to see if he knew anybody who could help. As it turns out, he recently started a new venture, Waterfront Yacht Brokerage.
Since Rob and his team at Waterfront Properties performed so well when selling my house(s), I simply assumed I would get the same level of quality service with his Yacht Brokerage, and I was not disappointed. The service was the best I have ever seen. They immediately sent a team to clean and wax my boat to prepare it for sale, at no cost to me. They then had pictures taken and the boat officially went on the market just a week after we agreed to list it.
Within the month, we had a very good offer and 2 weeks after that, we officially sold the boat. I was stunned it sold so fast and for a much higher price than I anticipated. They never asked me to do a thing, which is helpful since my free time is so scarce.
You did it again Rob! You put a remarkable team together that delivered superior customer service. Thank you, and your team, for all your help!"Scott Nichols